See more: Desktop Virtualization: Ready for Prime Time or Still Hype? Features Because remote access software eases access across a potentially global network of devices, the biggest user concern is security.

While remote desktop technology is often bundled into product suites such as virtual desktop infrastructure (VDI) and desktop as a service (DaaS), a market specializing in remote access and support remains. Users typically install the vendor application onto a primary device (office) and a secondary device (remote), followed by entering the appropriate ID and password to start work remotely. They use the software to virtually access their office desktop, a fellow staff member’s computer or assist a client with technical problems. Remote desktop software is a commonly used IT tool that gives users the ability to work on a computer or machine remotely.Įmployees accessing devices remotely while maintaining network security is increasingly in demand. See more: Post-COVID-19 Era Creates Work-From-Everywhere Opportunities for IT Channel Remote desktop software While TeamViewer’s suite of products includes connectivity, monitoring, patch management, service desk and communication technologies, we zero in on the company’s namesake product, TeamViewer Remote Access & Support. The vendor boasts over 2.5 billion installations, 340 million yearly active devices, up to 45 million devices online and 350,000 subscribers, as of 2019. Sixteen years later, Germany-based TeamViewer offers comprehensive software for remote access, support, collaboration and desktop sharing to a global audience. Offering convenient, efficient access to remote devices, customers and employees, TeamViewer is consistently ranked as a top provider of remote access software.įirst released in 2005 by Tilo Rossmanith, the new software positioned itself to take on the demand for virtual network computing (VNC). TeamViewer is a leading global vendor of remote desktop software for small-to-medium business (SMBs) and enterprises.

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